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Noticeboard

Have you booked your flu jab? Our clinics are now booking eligible patient, please call to book!

For more information/ to check if your eligible, click here!


Please note we are closed from 12:00 - 17:00 on THURSDAY 28TH NOVEMBER for staff training.

For further advise on what to do when we are closed click here.


Econsult is now live, please click here if you would like an online consultation.


Always running out of regular medications?

Please keep a stock and order further supplies via EMIS patient access in good time.

If you are collecting from the surgery, please allow 2 working days, for your request to be processed. If you have requested that your prescription be sent to a Pharmacy please allow 3-4 workings before collecting from your Pharmacy.

It is your responsibility to order more medication in good time;

If you run out, we cannot release the duty doctor from more urgent tasks; please understand that for most long term medications, it is safe to leave them off for 48 hours.  Our receptionists will only accept emergency scripts for medication that is dangerous to suddenly stop.   

Do not ring our reception to check where your prescription is; you can check the progress of any script requested using the EMIS patient access.  The system automatically updates once your script is issued.

PLEASE NOTE YOU CANNOT REGISTER FOR THIS SERVICE UNTIL YOU HAVE OBTAINED YOUR LOG IN DETAILS FROM THE SURGERY

 To Register please come into surgery for your log in details. Once you have acquired these then please click this link for Patient Access  https://patient.emisaccess.co.uk/

 

To book an online appointment you must be registered with Handbridge Medical Centre and registered to use Patient Access, please present to the surgery with proof of ID to gain Patient Access registration details.

We currently only offer GP appointments online. But soon hope to offer:

  • Blood Tests
  • Cervical Smears
  • Asthma Reviews
  • COPD Reviews
  • Long Term Condition Reviews

Once available all appointments booked online must adhere to the below booking conditions. 


BOOKING CONDITIONS

Please ensure you have read and adhered to our booking conditions before booking; we appreciate the list is extensive, but our aim is to reduce the waste of your time and GP/Nurse time. If ever you are unsure if online booking is appropriate please contact our reception team who can advise. The practice reserves the right to cancel appointments that do not adhere to conditions, we try to do so with notice, but in the event an incorrect booking is not noticed until the appointment time, you may be declined on arrival. 

General Appointments

These appointments are with a GP.

  • The appointment MUST BE for booked under the log in of the person attending.
  • The appointment MUST BE booked with an understandable booking reason. (don't just put anything to bypass the booking reason)
  • The appointment MUST BE suitable for routine booking ahead appointments, for an urgent appointment you must call the surgery. In life threatening emergencies always call 999.
  • The appointment MUST BE a single appointment (10 minutes) and only regarding one problem. If you have more than one problem, please call our reception team and enquire about a double appointment. 
  • The appointment MUST BE an appropriate use of GP time; and cannot be dealt with by self care, pharmacist, practice nurse, medicines manager or physio. Check out our making the correct choice page to see if there are alternative options for you. 
  • These appointments MUST NOT BE: for private medicals, driving medicals, to request letters of support, complaints, for minor surgeries, for a prescription you have on repeat, for anything the practice nurses would deal with (e.g dressings or removal of stitches, cervical smears) (please contact reception in these instances)

Example Acceptable Booking Reasons for GP:

  • mental health review
  • skin complaint
  • ongoing fatigue
  • follow up xray/blood results

Example Unacceptable Booking Reasons for GP: 

  • severe chest pain (this is a medical emergency, attend a&e/dial 999) 
  • wound on my leg (if happened in last 48hr attend a&e) or call reception to book with the practice nurse for review of older wounds.
  • I need a repeat prescription (if the item is on repeat, suiting you and you've not been called for a GP review, you do not need to see a GP, simply put in repeat prescription request)
  • anxiety and joint pains (as these are 2 separate problems a double appointment would be needed - please contact reception) 

PLEASE NOTE THE BELOW APPOINTMENT TYPES ARE NOT YET AVAILABLE TO BOOK BUT SHOULD BE IN THE FUTURE AND THE FOLLOWING GUIDANCE WILL APPLY ONCE AVAIALBLE.


Blood Test Appointments

  • You MUST BE over 16 years of age. For paediatric bloods, speak to reception.
  • The blood test MUST have been requested by a GP or our medicines manager or be a regular blood test you have for you medication.
  • You MUST specify when booking what blood test you are having, e.g if you have it for a regular medication monitoring please specify which medication, or if it was requested by a GP and your not sure exactly what bloods have been requested please note 'as per Dr. "name"  on "date".
  •  You MUST NOT book a blood test without a prior request, if you think you need a blood test it must be requested on your file from a GP or our medicines manager.

Example Acceptable Booking Reasons for a Blood Test:

  • I have had a note on my prescription to say I am due a blood test
  • I have monthly blood tests to monitor my thyroxine medication
  • I saw Dr "NAME" on "DATE" who advised me to book a blood test

Example Unacceptable Booking Reasons for a Blood Test: 

  • I feel tired all the time I want my vitamin/iron levels checking/ I want my cholesterol checking (you cannot submit your own request for a blood test - it must be requested by a GP please speak to reception to discuss arranging a telephone consultation with a GP first)

Cervical Smear Appointments

  • You MUST BE eligible and due for a smear.

Patients are called in by letter by the Cervical Screening Programme when they are due for a smear. This is around every 3 years if your aged 25 to 49. Every 5 years aged 50 to 64. You will be sent a letter by the cervical screening programme when you are due. Please do not book before you are due as the programme will reject samples taken too early.


Asthma Appointments

  • You MUST BE a previously diagnosed asthma patient who is due for annual review.

Patients are called in by letter by the practice when they are due their annual asthma review; this is usually around their birthday month. Patients may also receive notification their asthma review is due via text reminder, verbally from practice staff or by a note on their prescription.

  • You MUST NOT book an asthma appointment because you suspect you have asthma. Please contact reception/book a GP appointment so appropriate testing can be arranged.

COPD Appointments

  • You MUST BE a previously diagnosed COPD patient who is due for annual review.

Patients are called in by letter by the practice when they are due their annual COPD review; this is usually around their birthday month. Patients may also receive notification their copd review is due via text reminder, verbally from practice staff or by a note on their prescription.

  • You MUST NOT book an COPD appointment because you suspect you have COPD. Please contact reception/book a GP appointment so appropriate testing can be arranged.

Long Term Condition Appointments

  • You MUST BE a previously diagnosed long term condition patient (includes; diabetes and heart diseases) who is due for annual review.

Patients are called in by letter by the practice when they are due their annual long term condition review; this is usually around their birthday month. Patients may also receive notification their review is due via text reminder, verbally from practice staff or by a note on their prescription.

  •  Please note these appointments are only available in the morning, as a blood and urine sample is required and all samples must be collected to send to the hospital for 12pm. These appointments are for your initial review only, if you have already had your initial appointment then contact Reception to book any follow ups that are requested.

Click here to go to Patient Access.

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