We are facing unprecedented demand on appointments due to the current pandemic, and have staff shortages both clinical and administrative. 

Please bear with us in the short term and do not seek appointments for routine matters or straightforward medication reviews.

During the COVID Pandemic how you access the surgery and see your Doctor/Nurse has changed please click here for more information. 


If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 10 days.

Do not book a GP appointment or attend your GP Practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 119 if you cannot go online, or are advised to do so by the online service.

For the latest Covid-19 advice please visit

COVID VACCINATIONS: If you are a healthcare worker currently working within a healthcare setting please contact us to inform us of your role so we can keep your medical records up to date.

If you need help support with domestic violence/ abuse during these unprecedented times please check here.

If you're struggling with anxiety/mental health issues during social isolation; you can contact the new 24 hour mental health emergency number:

0300 303 3972 

Please note our privacy notice has been added to during the pandemic you can check this here.


Online consultation is the best way to contact your GP whilst the social isolation measures are in place:

Please click here if you would like an online consultation.


*Please note that during the COVID-19 Pandemic, procedures may differ. Please call the surgery on 01244 680169, to find out what to do during this time.

For Musculoskeletal issues, for example, back and neck pain, sprains or strains, joint aches and pains, whiplash, sport injuries, The Cheshire and Wirral Partnership NHS Foundation and our GP's at Handbridge Medical Centre, recommend you book to see a Physio first and foremost.

Before the Physio First service was available patients would have long waits to be referred to see a Physiotherapist at the hospital, however with the new physio first scheme, you can book the appointment yourself, without having to wait to see a GP first, and without having to wait for your referral to be processed and having to wait in long waiting list.

Physio First clinics are held around different locations in our area, including, Lache Health Centre, Western Avenue Medical Centre, City Walls Medical Centre and The Countess of Chester Extended Hours. To book an appointment please contact our reception team.

For more information regarding the Physio First Service from our NHS Trust please click here.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website