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For further advise on this and what to do if you would ordinarily attend surgery check 'Whilst the doors are locked' here (item 04).

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Do not book a GP appointment or attend your GP Practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you cannot go online, or are advised to do so by the online service.  For the latest Covid-19 advice please visit

The surgery see's patients with long term conditions who could be vulnerable.

We advise EVERYONE to check latest information and advice regarding the recent Coronavirus outbreak shared here.

If you need help support with domestic violence/ abuse during these unprecendted times please check here.


Econsult is now live, please click here if you would like an online consultation.

Always running out of regular medications?

Please keep a stock and order further supplies via EMIS patient access in good time.

If you are collecting from the surgery, please allow 2 working days, for your request to be processed. If you have requested that your prescription be sent to a Pharmacy please allow 3-4 workings before collecting from your Pharmacy.

It is your responsibility to order more medication in good time;

If you run out, we cannot release the duty doctor from more urgent tasks; please understand that for most long term medications, it is safe to leave them off for 48 hours.  Our receptionists will only accept emergency scripts for medication that is dangerous to suddenly stop.   

Do not ring our reception to check where your prescription is; you can check the progress of any script requested using the EMIS patient access.  The system automatically updates once your script is issued.


 To Register please come into surgery for your log in details. Once you have acquired these then please click this link for Patient Access


In Practice Phlebotomy

Whilst many surgeries have long wait lists for Phlebotomy (blood test) appointments or do not even offer it in surgery, Handbridge Medical Centre offers phlebotomy clinics on a Tuesday, Wednesday and Thursday morning. We are proud that usually we have phlebotomy appointments available within 2 weeks, as many surgeries are unable to facilitate this.

Our phlebotomy clinics are held either by our Health Care Assistants, or fully qualified Phlebotomists. Our Phlebotomy clinics run no later than 11.30am as all of our patients samples (including urine/stool and sputum samples) are collected at 12pm by the Countess of Chester to go to their lab for testing.

Countess Drop-In or Book Online Phlebotomy

If patients are looking for a later blood test appointment or unable to attend one of our clinics, The Countess of Chester offers a walk in facility for patients to have their bloods taken (this is located by Outpatients 3)  open Monday - Friday, 7.30am – 5.50pm.

The walk in facility works by 'taking a number' and waiting until you're called, if you're concerned about waiting you can now even book ahead online for Countess phlebotomy appointments at:

Extended Hours Phlebotomy

Our patients can also book for Phlebotomy appointments at the Extended Hours service (at Countess of Chester or Ellesmere Port Hospital) these are available from 6.30pm - 9.00pm, please call our Reception Team to book with the Extended Hours service or call them direct on 0300 123 7743.

Arranging a suitable phlebotomy appointment has never been easier! 

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