Doctor or Nurse?
You can help us by trying to use the right sort of appointment.
Telephone Appointments with A Doctor/Advanced Nurse Practitioner
Currently all appointments with the GPs begin with an initial telephone consultation, if you or the doctor feel you will need to be examined, they can subsequently arrange a face to face assessment. However doctors can arrange for you to have blood tests, prescriptions and referrals via telephone consultations. You may also be offered a follow-up telephone consultation. It has been found that many people find this new service convenient to use. Please ensure you give the receptionist a number you will be contactable on and make every effort to answer your call when it is incoming.
An easier way to receive advise and treatment can be accessed by using eConsult: https://handbridgemedcentre.webgp.com/ (you need to be a registered patient with us to use this service, but no log in is required) your symptoms can be sent through to a GP review / or you may be give self help advice, depending on what symptoms/issues you report. Doctors can arrange for you to have blood tests, prescriptions and referrals via Econsult.
Many of you know that the nurses at Handbridge are a vital part of the team and provide a wide range of services
- Minor injuries and skin dressings
- Childhood vaccinations & health advice for parents of young children
- Minor illness advice
- Cervical Smears
- Blood test and blood pressure reviews
In addition they provide routine care for a range of long-term health problems including
- Routine review of elderly
- High blood pressure
- Annual checks for angina and after a heart attack
Appointments for the Mental Health Team are all booked in advance.
Nurse Telephone Appointments
If you have a question about your medication or treatment, ask to speak to the nurse. If you are unsure whether you need a doctor appointment, the nurse will be able to advise you.
If you are too ill to attend surgery or are a housebound patient, please telephone before 10.00am to request a visit at home which will usually take place on that day.
Requests received after midday will normally be visited the following day unless medically urgent. Please give an outline of the problem to help the doctor assess its priority.