Doctor or Nurse, Surgery or Telephone?
*Please note that during the COVID-19 Pandemic, procedures may differ. Please call the surgery on 01244 680169, to find out what to do during this time.
You can help us by trying to use the right sort of appointment.
Telephone Appointments with A Doctor
This is made like an ordinary appointment but instead of having to come to the surgery the doctor rings you at a prearranged time. If you feel you will need to be examined, this appointment type is not appropriate. However, if after a telephone consultation your doctor feels an examination is needed, an appointment will then be arranged. Doctors can arrange for you to have blood tests, prescriptions and referrals via telephone consultations. You may also be offered a follow-up telephone consultation. It has been found that many people find this new service convenient to use. Please ensure you give the receptionist a number you will be contactable on and make every effort to answer your call when it is incoming.
An easier way to receive advise and treatment can be accessed by using eConsult: https://handbridgemedcentre.webgp.com/ (you need to be a registered patient with us to use this service, but no log in is required) your symptoms can be sent through to a GP review / or you may be give self help advice, depending on what symptoms/issues you report. Doctors can arrange for you to have blood tests, prescriptions and referrals via Econsult.
Many of you know that the nurses at Handbridge are a vital part of the team and provide a wide range of services
- Minor injuries and skin dressings
- Overseas travel clinic and vaccinations
- Childhood vaccinations & health advice for parents of young children
- Minor illness advice
In addition they provide routine care for a range of long-term health problems including
- Routine review of elderly
- High blood pressure
- Annual checks for angina and after a heart attack
Appointments for the Mental Health Team are all booked in advance.
Nurse Telephone Appointments
If you have a question about your medication or treatment or need health or travel advice, ask to speak to the nurse. If you are unsure whether you need a doctor appointment, the nurse will be able to advise you.